Payment Information

At Chaosborn, our payment information is designed to make checkout simple, secure, and straightforward. We accept a range of trusted payment methods so you can choose the option that suits your device, location, and preferred way to pay. All transactions are processed through secure checkout systems, and we do not store your full card details.

Accepted Payment Methods

Chaosborn currently supports the following payment options at checkout:

  • American Express
  • Google Pay
  • Apple Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • PayPal
  • Visa
  • Bancontact
  • Discover
  • Diners Club

Available payment methods may vary depending on your country, bank, browser, and device settings. If a specific method is not shown at checkout, it may not be available for your order.

Card Payments

We accept major debit and credit cards, including Visa, Mastercard, American Express, Maestro, Discover, Diners Club, and Union Pay where available. This gives customers flexibility when completing their payment information at checkout, whether they are ordering from the UK or internationally.

Your payment is processed securely through our checkout provider. CHAOSBORN does not store your full card details. If your card issuer uses additional verification steps, you may be asked to confirm the payment before the order is completed.

Helpful card payment checks

  • Make sure the billing address matches the card details you enter.
  • Check that your card has not expired.
  • Confirm that sufficient funds or available credit are in place.
  • Ensure your bank has not blocked the transaction for security reasons.

Express Checkout Options

For faster checkout, eligible customers may be able to use:

  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

These express checkout methods can help reduce the amount of information you need to enter manually. Availability may depend on your device, browser, location, and account settings. If one of these options does not appear, you can still complete your purchase using a standard card payment.

When express checkout may be useful

  • If you are checking out on a mobile device.
  • If your payment details are already saved in your account or wallet.
  • If you want a quicker checkout process with fewer manual steps.

Klarna Payments

Klarna may be available at checkout for eligible customers, depending on location, order value, and Klarna’s approval process. Klarna payment options are provided by Klarna directly. If you choose Klarna, you agree to Klarna’s own payment terms, schedule, and eligibility checks.

Please note that Klarna availability can change based on your order and the country in which you are placing it. If Klarna is not shown during checkout, please use one of the other supported payment methods listed on this page.

Currency

Orders are processed in the currency shown at checkout. If you are paying from another country, your bank or payment provider may apply currency conversion charges or international transaction fees. These charges are controlled by your card issuer or payment provider, not by Chaosborn.

To avoid surprises, we recommend reviewing your payment provider’s terms before completing an order, especially if you are placing an international purchase or using a card issued outside the United Kingdom.

Payment Security

All payments are handled through secure encrypted checkout systems. We use trusted payment providers to help protect your payment information and provide a safe checkout experience. Our payment information process is designed to support a clear and reliable checkout flow from start to finish.

What secure checkout means

  • Payment details are encrypted during transmission.
  • Full card data is not stored by Chaosborn.
  • Trusted third-party providers manage the payment processing.
  • Checkout is designed to reduce unnecessary handling of sensitive information.

If you are shopping from a shared or public device, we recommend signing out of any saved payment accounts after completing your order.

Payment Issues

If your payment is declined, please check that your billing details are correct and that your bank or payment provider has authorised the transaction. Common reasons for a failed payment include incorrect card details, insufficient funds, expired cards, or security checks from your bank.

You may also try another payment method if available. If you are using an express checkout option, you can return to standard card entry and complete the order that way.

For payment-related support, please contact us with your order number or checkout details.

Contact Us
Email: support@chaosbornwear.com

Phone: +441133508615

Business Hours:
Monday to Friday: 9:00 AM - 5:00 PM (GMT)
Saturday: Closed
Sunday: Closed

We aim to respond to all messages within 24 hours on business days.

Frequently Asked Questions

Which payment methods do you accept?

We accept a range of payment methods including major debit and credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, and selected regional options such as Bancontact and Union Pay where available.

Will you store my card details?

No. Your payment information is processed securely through our checkout provider, and CHAOSBORN does not store your full card details.

Why was my payment declined?

A decline can happen if the billing details are incorrect, the card has expired, there are insufficient funds, or your bank has blocked the transaction for security reasons. You can try another supported payment method or contact your bank for further information.

Can I use Klarna for every order?

Klarna is only available for eligible customers and depends on location, order value, and Klarna’s own approval checks. If Klarna is not displayed at checkout, it is not available for that order.

What currency will I be charged in?

Your order is processed in the currency shown at checkout. If your bank uses a different currency, it may apply its own conversion charges or fees.